O[wa] is a luxury candy brand that combines the finest Omani frankincense (Boswellia Sacra) with traditional Japanese candy-making craftsmanship.
FAQ
Find quick answers to common questions about our services, timelines, and ordering process.
It is pronounced “wa.” In Japanese, “Wa” (和 / 輪) symbolizes harmony, unity, and connection. It reflects the spirit of “Harmony” at the heart of the brand. The “O” represents the first letter of Oman, and also symbolizes the round shape of the candy. For more details, please see our blog. (☆insert blog link)
O[wa] is an Omani brand inspired by the fusion of Omani and Japanese cultures.
Frankincense is a natural aromatic resin harvested from trees that grow in the southern Arabian Peninsula, especially in the Dhofar region of Oman. The resin is obtained by making small incisions in the tree bark, allowing a milky sap to slowly harden into fragrant resin tears. This precious resin is mainly harvested from the tree species Boswellia sacra and has been treasured for thousands of years. Historically, it has been used for perfume, religious rituals, traditional medicine, and folk remedies. It has properties such as anti-inflammatory, antibacterial, immune support, and stress relief.
It comes from Salalah in the Dhofar region of southern Oman, one of the world’s most famous areas for producing premium frankincense.
Yes. High-grade frankincense has traditionally been chewed or consumed in the Middle East for centuries. O[wa] uses premium Hojari frankincense from Dhofar, widely considered the finest grade.
• Frankincense (Boswellia sacra) • Himalayan pink rock salt • Premium sugar. We avoid artificial additives whenever possible.
Frankincense is widely known for its fragrance and cultural significance, but there are few ways to enjoy it easily in everyday life. O[wa] created frankincense candy to allow people to experience this precious natural ingredient from Oman in a simple and enjoyable way.
• Premium Omani frankincense • Traditional Japanese candy-making craftsmanship • Natural Himalayan pink rock salt • No artificial coloring or preservatives
O[wa] Candy has a delicate sweetness with a subtle herbal aroma, creating a refined and unique flavor experience.
• Pearl – Original (mild) • Pearl Plus – Rich (extra frankincense) • Pearl of Fire – Frankincense with chili • Yuzu Pearl – Frankincense with Japanese yuzu • Rose Pearl – Rose candy made with pink rose petals from Jebel Akhdar
Pearl (Original) is the most popular flavor.
Yes. It is made with plant-based ingredients.
Yes. O[wa] Candy contains no gluten.
Yes. However, the flavor profile is designed primarily for adults who appreciate aromatic and refined flavors.
Please store it in a cool place away from direct sunlight.
The shelf life is approximately 12–24 months when unopened.
Currently, we are available at Al Bustan Palace Hotel – Gift Shop / Spa, Hormuz Grand Hotel Muscat, WHSmith / Duty Free - Muscat International Airport, Alila Hotel - Jebel Akhdar, Bait Al Zubair - Gift Shop, and through the official online shop (wacandy.com) and selected pop-up events.
Yes. We recommend ordering from wacandy.com for deliveries within Oman. Shipping details will be shown during checkout.
Yes. Orders can be shipped throughout Japan from our Tokyo and Osaka distribution bases.
Shipping costs depend on your location and order volume. The exact shipping cost will be shown at checkout.
Additional charges may include consumption tax, shipping fee, and bank transfer fees (depending on your financial institution). PayPal and PayPay transaction fees are covered by us.
We accept Credit Card and Bank transfer (Bank Muscat). Orders may be cancelled if payment is not confirmed within 5 days.
Orders will be shipped promptly after payment confirmation. Estimated delivery times: Muscat: 1–2 business days, Other regions: 2–3 business days. Exact delivery time will be shown at checkout.
Yes. International shipping is available to many countries worldwide. Estimated delivery time: GCC: 3–7 business days, Europe / Asia: 5–10 business days, USA / Canada: 7–14 business days. Delivery times may vary depending on stock, weather, transportation, or customs clearance.
For international shipments, customs duties or import taxes may apply depending on the destination country.
Yes. O[wa] Candy is popular as a luxury gift with a cultural story.
Yes. It is a unique Omani specialty that allows people to experience frankincense in an enjoyable way.
Yes. We welcome corporate gift inquiries and custom orders.
Yes. It is made from plant-based ingredients with no pork, and produced following halal-friendly processes.
Due to the nature of food products, returns or exchanges cannot be accepted once the product has been opened. If your product arrives damaged or defective, please contact us within 7 days for review and resolution.